FAQ

Enact Hydration is a cardiologist-formulated electrolyte mix designed to reduce lightheadedness, dizziness, and fatigue. Each packet contains the optimal balance of sodium, potassium, and magnesium to support hydration and energy levels.

Each packet of Enact Hydration contains 500mg of sodium, which is carefully calibrated to be effective without tasting overly salty.

Yes, Enact Hydration is lightly sweetened with honey powder. Each packet contains just 2 grams of sugar, totaling only 25 calories per serving.

Simply pour one packet into a tall bottle of cold water, shake, and enjoy! It's great in morning coffee, night time tea, and everyday smoothies.

Enact Hydration can be consumed daily as part of your regular hydration routine. The exact frequency may vary based on your individual needs and activity level.

We offer free shipping on all orders.

Typically, orders are processed within 1-2 business days. Shipping times may vary depending on your location, but you can expect your order to arrive within 3-5 business days after processing.

Currently, we only ship within the United States. We're working on expanding our shipping options to serve our international customers in the future.

We offer a money-back guarantee. If you're not satisfied with your purchase, please contact our customer support team within 30 days of receiving your order to initiate a return.

To request a refund, please email our customer support team at hello@enacthydration.com with your order number and the reason for your return. We'll guide you through the process.

In most cases, we do not require you to return the product. However, this may vary depending on the circumstances. Our customer support team will provide specific instructions when you contact them.

Enact Hydration contains sodium, potassium, magnesium, and honey powder. It has no artificial colors or sweeteners.

Yes, Enact Hydration is gluten-free.

Enact Hydration does not contain any common allergens. However, if you have specific allergies or concerns, please consult the full ingredient list on our website or contact our customer support team.

If you have high blood pressure, heart failure, kidney failure, or are on a sodium-restricted diet, please consult with your healthcare provider before using Enact Hydration.

Enact Hydration is not intended to diagnose, treat, cure, or prevent any disease, including POTS. It's designed to support hydration and may help alleviate symptoms like lightheadedness and fatigue. Always consult your healthcare provider for medical advice.

While Enact Hydration contains common electrolytes, we recommend consulting with your healthcare provider before using any new supplement during pregnancy or while nursing.

Enact Hydration was created by Dr. Christopher Kelly, MD, MS, a cardiologist and co-founder of the company. Dr. Kelly is the chairman of cardiology at UNC Rex Hospital in Raleigh and the board president at the American Heart Association for the Triangle region.

Enact Hydration was developed to provide adequate electrolyte support without excessive calories or sweetness. It was inspired by Dr. Kelly's work with patients struggling with conditions like POTS.

While Enact Hydration itself hasn't undergone clinical trials, its formulation is based on scientific understanding of electrolyte needs, particularly for individuals with conditions like POTS. Dr. Kelly has published original work in leading medical journals and brings his expertise to the product's development.

You can reach our customer support team by emailing hello@enacthydration.com. We strive to respond to all inquiries within 24-48 hours.

Currently, we don't offer subscription options, but we're considering implementing this feature in the future. Stay tuned to our website and social media for updates!

You can find detailed information on our website, including usage instructions and benefits. For specific questions, don't hesitate to reach out to our customer support team.

Enact Hydration Non-GMO, Organic Compliant, and Gluten-Free.

Yes, Enact Hydration is Non-GMO. We're committed to providing a product that aligns with our customers' preferences for natural ingredients.

Absolutely! Enact Hydration is certified Gluten-Free, making it safe for those with gluten sensitivities or celiac disease.

While Enact Hydration is Organic Compliant, meaning it meets organic standards, it's not currently certified organic. We use high-quality, natural ingredients that align closely with organic principles.

We have a Comprehensive Allergen Control Program in place. This program involves strict protocols for ingredient handling, equipment cleaning, and product testing to prevent cross-contamination and ensure the safety of our products for those with allergies.

We maintain a Comprehensive Allergen Control Program and have PCQI-trained QA staff. Our facility uses an enclosed Matcon Blending System and a state-of-the-art dust collection and air flow management system to ensure product purity.

FSMA stands for Food Safety Modernization Act. Being FSMA Compliant means we adhere to the FDA's standards for ensuring the safety of food products, focusing on preventing contamination rather than responding to it.

HACCP stands for Hazard Analysis and Critical Control Points. This certification means we have a systematic preventive approach to food safety, identifying and controlling potential hazards in the production process